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Stay away!! This Hotel, while very clean, dose not make one feel secure. The resteraunt and bar are great, but it doesn't make up for the discomfort felt by the "ladies" working on the floors. The hotel is just not worth the problems you have to deal with.
We take these comments very seriously and I can assure you that we have communicated this to our hotel security team. I do believe that this was an isolated incident as our staff is very diligent in promoting the safety and comfort of our guests. If you wish to further discuss this, please do feel free to contact me directly. Thank you for posting. My stay at this Hilton is one to remenber, making sure i dont stay at this franchise again.
We are very sorry your recent stay with us was unsatisfactory and would invite you to contact us directly if you prefer to personally discuss the issues you encountered. We take every review seriously and will be addressing your concerns with our staff.
The Providence Hilton was my home away from home for 9 months during I can't say enough about the staff at this hotel. Front desk staff greeted me by name each morning and evening. Josh and Joe are the best. My favorite room was prepared and waiting for me each week.
Restaurant staff was friendly, efficient and prompt with that first morning cup of coffee. The breakfast buffet is excellent. I especially liked the oatmeal and fresh berries. The hotel is located close to shopping, cultural and historical attractions. Many wonderful restaurants are nearby but the food in the hotel was also very good. The rooms are clean although slightly dated. Comfy bed. The fitness center was a little disappointing for a busy, downtown hotel. It is equipped with the usual cardio treadmills, ellipticals, bicycle , a single bench, free weights, exercise ball and Precor cable column.